Privacy Policy

Effective November 7, 2026

Tea Horse Coffee (“we,” “our,” or “us”) respects your privacy. This policy explains what information we collect when you visit teahorsecoffee.com or order our coffee, how we use it, and the choices available to you.

Information we collect

When you place an order, we collect the name, email address, delivery address, products purchased, order amount, shipping selection, and order and tracking details needed to fulfill it. If you contact us or submit a review, we collect the information you provide. The website uses local browser storage to remember your cart. Hosting and payment providers may also process device, browser, IP address, and transaction information for security and service delivery.

Payments and service providers

Checkout payments are securely handled by Stripe. We do not receive or store your full payment card number. We use EasyPost and shipping carriers for rates, labels, and deliveries, Resend to deliver transactional emails, and Cloudflare for website hosting and order data storage. We share only information reasonably needed for these services. Their own policies govern their processing of information.

How we use your information

We use information to process and ship orders, send confirmations and delivery updates, assist with customer questions, prevent fraud, manage reviews, operate and secure the website, comply with applicable obligations, and resolve disputes. We do not sell your personal information. Order confirmation emails are not marketing subscriptions, and purchasing does not enroll you in promotional emails.

Cookies and local storage

Our shopping cart uses browser local storage to keep your selections between visits. Stripe and infrastructure providers may use their own cookies or similar technologies to operate secure checkout and prevent abuse. You can manage browser storage and cookies in your browser settings, although some functions may then be affected.

Retention and security

We retain order and related information for as long as reasonably necessary for fulfillment, recordkeeping, tax compliance, disputes, and security. We take reasonable measures to protect it, but no online service can guarantee absolute security.

Your choices

You may request to review, correct, or delete personal information by contacting us. Some data may need to be retained to satisfy legal obligations or to maintain accurate transaction records. You can also ask questions about how your information is used.

Children's privacy

This website is intended for general shopping, not directed to children under 13. We do not knowingly collect personal information from children under 13.

Policy updates and contact

We may update this policy as the store evolves. A new effective date will appear here for material changes. For questions, contact teahorsecoffee@gmail.com.